Privacy policy.

This Privacy Policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ [PII] is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other details to identify, contact, or locate a single person, or to identify an individual in context. Please read this policy carefully to understand how we collect, use, protect, or otherwise handle your PII in accordance with our website, communication tools, and digital services including SMS and email marketing.

What personal information do we collect?

When interacting with our website or services, you may be asked to enter your:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Payment details

  • Health information [for wellness services]

  • Other relevant details to help you with your experience

    We may also collect data through our forms, surveys, lead magnets, or appointments scheduled through third-party platforms like GHL [GoHighLevel].

    When do we collect information?

    We collect information when you:

  • Register on our site

  • Schedule an appointment

  • Make a purchase

  • Subscribe to a newsletter

  • Download a free resource [e.g., an eBook]

  • Fill out a form

  • Interact with a chatbot

  • Engage with us via SMS or email

    How do we use your information?

    We use the information we collect to:

  • Personalize your experience and deliver content or offerings relevant to you

  • Improve our website and digital tools

  • Send transactional and marketing SMS messages or emails via our CRM [GoHighLevel]

  • Respond to customer service requests

  • Offer appointment reminders, event updates, and product launches

  • Process transactions and send receipts or confirmations

  • Maintain compliance with applicable regulations

    You may receive text messages related to your appointments, account activity, or promotions. Message frequency varies. Message and data rates may apply. You can reply STOP to opt out or HELP for more information.

    How do we protect your information?

    Our systems are monitored and scanned regularly to maintain data integrity and protection. Personal information is:

  • Stored behind secured networks

  • Accessible only by authorized personnel

  • Encrypted via Secure Socket Layer [SSL] technology when sensitive data is transmitted

    All transactions are processed through a secure payment gateway and are not stored on our servers.

    Do we use cookies?

    Yes. Cookies help us remember your preferences and improve your site experience. You can disable cookies through your browser settings if preferred.

    SMS & Email Communication Compliance

    By providing your mobile number and/or email address:

  • You consent to receive text messages or emails from Transcendent RHYII Holdings, Inc. and The Build Co + Creation Oasis

  • You agree to receive both transactional and promotional messages unless you opt out

  • Your information will only be used as outlined in this privacy policy and not shared with third parties for their own marketing purposes

    Third Party Disclosure

    We do not sell, trade, or transfer your personal information to outside parties without your consent, except as required to provide services [e.g., email providers, payment processors].

    Third Party Links

    Occasionally, we may offer third-party products or services. These websites operate under their own privacy policies.

    Analytics and Advertising

    We use analytics tools [such as Google Analytics] and advertising pixels to track user behavior and improve our marketing. You can opt out of ad tracking through your browser or via Google's ad settings.

    Your Privacy Rights [CALOPPA & COPPA]

    We comply with the California Online Privacy Protection Act and the Children’s Online Privacy Protection Act:

  • Users can visit our site anonymously

  • Our Privacy Policy is accessible from our homepage

  • We do not knowingly collect information from children under 13

    Fair Information Practices

    We commit to notifying users via email within 7 business days if a data breach occurs. Users have the right to file complaints if their information is mishandled.

    CAN-SPAM Compliance

    We:

  • Include unsubscribe links in all commercial emails

  • Honor unsubscribe requests promptly

  • Identify ads and promotional content clearly

    To unsubscribe, contact us at thrive@thebuildcco.com or use the unsubscribe link in any marketing message.

    Contacting Us

    If you have questions regarding this Privacy Policy, contact:

    Transcendent RHYII Holdings, Inc.

    358 Riverchase Blvd.

    Crestview, FL 32536

    Email: thrive@thebuildcco.com

    Last updated: 2025-06-06